How to Get People Talking Positively About Your Company in Social Media

Wednesday 11:00am-11:45am

How to Get People Talking Positively About Your Company in Social Media

Speaker:  Dan Gingiss | Marketing & Customer Experience Consultant

Every day, your company is providing experiences for your customers. But are they experiences worth sharing on social media? With all of the noise of social media clouding a company’s ability to control the message, wouldn’t it be nice to be able to tilt brand sentiment in a positive direction?

In this fun and memorable session, you’ll see dozens of real-life examples of companies creating remarkable experiences that their customers can’t wait to share. You’ll leave equipped with a simple framework for creating remarkable experiences and inspired to get your company’s customers talking positively about your brand in social media.

At at the end of this session you will be able to:

  • Apply a simple framework for creating remarkable experiences

  • Think strategically about places in your customer journey that can be improved

  • Have confidence that social media can benefit your business beyond traditional marketing