MarketingProfs B2B Forum 2023

Laura Ramos

Vice President, Principal Analyst
Forrester Research
@lauraramos

Laura researches post-sale customer engagement including the strategy, skills, trends, and best practices related to communicating with and engaging existing customers; post-sale value realization; customer marketing, customer success management, and advocacy.


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Fresh Take: Webinars as a Pipeline Accelerator, Presented by Hubilo

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