Acting on Insights: Creating an Audience-First Marketing Culture

November 18 - 4:05pm to 4:50pm

Pass Type: All Access Pass, Main Conference Pass

Session Type: Concurrent Session

Session Topic: Research


There is research everywhere, yet nowhere. There are so many personas, but they can’t be reused for other lines of business. The challenge is clear: How does a large company transform marketing decision-making to be audience-centric?

Join Cheri Hulse to discover how to glean useful audience research and insights—and to infuse them into businesses of any size.

In this session, you’ll learn:

  • How to develop buyer personas and journey maps, and have marketers leverage those insights in their day-to-day work
  • The critical areas for research to show up in marketing activities, like planning and content
  • How to enable internal teams to act on research and insights
Cheri Hulse Headshot

Cheri Hulse

Head of Audience Insights
SAP

Sponsors That Change the Game

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Knak

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Vidyard

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Cvent
Letsignit
Litmus
Momentive
Onalytica

Partners

American Marketing Association
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