Becoming a Subject Matter Expert: Managing SMEs in Marketing and Content Projects

November 2 - 4:05pm to 4:50pm

Pass Type: All Access Pass, Main Conference Pass

Session Type: Concurrent Session

Session Topic: Product Marketing


Your subject matter experts (SMEs) are a critical resource when marketing to technical audiences. These scientists and engineers understand your products, your customers, and your technology better than anyone.

Unfortunately, working with SMEs is often frustrating. They miss deadlines, provide too much or too little feedback, and become fixated on fidgety details. They don’t understand your goals and think helping you is a distraction from their job.

Break out of this dynamic. Jesse Harris will showcase why marketing-SME relationships are so messy and provide practical steps to fix them based on real case studies.

In Jesse’s session, you’ll learn:

  • Why collaborating with SMEs is non-negotiable in B2B marketing
  • How marketers can use internal marketing to change the narrative and generate buy-in
  • Tips for effectively working with technical experts (without pulling your hair out)

Get your B2B Forum ticket now!

Jesse Harris headshot

Jesse Harris

Senior Editor
American Chemical Society

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