CEO, Chief Relationship Officer
Gain Relationship/CMO Council
Sophia Agustina is a marketing leader passionate about building customer-centric strategies that drive results. She co-created the 9Cs framework, a methodology for developing go-to-market plans that prioritize customer value.
A sought-after speaker and thought leader, Sophia shares her expertise on personalization, customer relationship management, and maximizing marketing ROI through the lens of the 9Cs. Her insights have been featured at various industry events.
Sophia brings a wealth of experience, having led successful marketing initiatives at companies like IBM, Nuance Communications, and CA Technologies. She’s passionate about connecting with industry leaders and currently co-leads a group of marketing movers and shakers in the Boston area.